FREQUENTLY ASKED QUESTIONS

FAQs

Find answers to all your questions about hosting events at Glass Manor. Our FAQ page covers everything from venue details, package options, catering, decor, and more, helping you plan your perfect event with ease.

OUR GALLERYOUR PACKAGES

What is your maximum capacity?

The maximum capacity, including the bride and groom is 50. This includes children that need to sit in a chair. We do not have highchairs on-site. However, you are welcome to bring them with you.

How do we book our event at Glass Manor?

In order to secure your booking, we require a copy of the signed Facility Use Agreement as well as payment of your 25% non-refundable deposit. The next 25% of the balance due 60 days prior to the wedding date, and the remaining balance no later than 14 days prior to the wedding date. We accept payment in person, Etransfer or credit card authorization over the phone.

Do you accommodate weekday weddings?

We welcome weddings any day of the week!

Can we decorate? Are there restrictions?

As long as you do not tape, push pin or nail anything to our walls, we are happy to have you bring in your own decorations. We offer an extensive inventory of decor at Glass Manor that is complimentary with every rental. We want to maintain the integrity of the building, and ensure you are leaving the space the way you found it.

Can we bring our own tables, chairs, linens etc?

We will allow you to use an outside vendor for tables and chairs on your wedding day. There is a $300+ HST Fee for our staff to remove all our items and prepare the space for your delivery. Please note: the rented tables and chairs will need to be set up by your rental company/ planners.

Is the space heated/airconditioned?

Yes! New climate controlled solutions keeping you comfortable no matter what time of year you plan to host your event. We also have to outdoor patio heaters available at no extra charge.

Can we bring in our own food or outside catering team/food? What is a landmark fee?

We are proud to have four preferred catering teams that we work closely with. However, we understand that everyone has a different style and culinary needs. We are happy to allow you to bring in your own catering team/outside food as long as this is arranged in advance. We do charge a $500.00 landmark fee for any outsourced catering teams. A Landmark fee is an industry standard fee charged for outsourced catering teams to operate within our venue. Please note that all outsourced catering teams must also provide wait staff.

Do we require liability insurance?

As the host of your event, you will need to provide liability insurance. It’s a simple process and we are happy to walk through that with you. Our preferred insurance company is DUUO insurance.

Are we allowed to bring in our own vendors or do we have to use your preferred vendors?

Yes! We want you to make sure that your wedding is absolutely perfect, and exactly the way you want it. If you have a team of vendors that you would like to hire, we are happy to work with them for a 10% landmark fee. We do highly suggest working with our team of preferred vendors as we know their reputation and work ethic, and they are familiar with our rules, regulations, and space. Need more information about them? Please ask us about our preferred vendors.

Do you have parking?

Being located on a 4 acre estate property, we are have ample on site parking.

What are our options for a rehearsal?

When booking our full day rate only, we welcome a 2 hour rehearsal during the week leading up to your wedding. We will do our best to host your group the day before your wedding pending availability. If we are able to accommodate this 2 hour rehearsal period the day before your wedding, we encourage you to bring all of your items you will need set up (guest book, card box etc.), and are welcome to leave them overnight.

Do you allow dogs on site?

We love our dogs and we know they are family! We are proud to be pet friendly for the ceremony and photos only. We kindly ask that our furry friends leave immediately as the indoor reception space opens post ceremony.

Is there a space to store my items before/after my wedding?

When booking our full day rate only, we welcome you to drop off items needed for your event (such seating charts, welcome signs) for you to store the night before, pending availability. At the end of the night of your wedding, we ask that all your personal items be removed from the venue so we can prepare for the next event. Any items left behind after the event will be deemed abandoned and disposed of.

SOCAN & sound fees

As the host, it will be your responsibility for obtaining any and all copyright authorizations or licenses that are required by law and will pay all SOCAN/ENTANDEM or other copyright fees that may be owing in respect of any music or other artistic works that it may play or show during the Event at the Event Space, regardless of whether the Glass Manor’s audio system is used or whether the Licensee uses its own audio/video system, or an audio/video system of a third party.

Do you have an in house AV system?

We do have an in-house sound system that can play music and is equipped with2 microphones. We ask that all DJ’s and Live musicians bring all equipment that they need to set up. If they have any questions about our system or set ups, please have them reach out to our venue coordinator in advance for clarification.

Photo locations?

We have many perfect outdoor locations on the property for gorgeous country photos! Our warm and intimate indoor space is the perfect canvas for portraits against our brick wall and documentary style photos of you and your guests mingling.

Is The Glass Manor wheelchair accessible?

Yes, our space is fully wheelchair accessible (indoor and outdoor) including 1 wheelchair accessible washroom on the main floor.

Do you have a liquor licence? How is the bar managed? When does the bar close?

As the host of your event, you will obtain a S.O.P. (Special Occasion Permit), from A.G.O. (Alcohol Gaming Ontario). This is a very simple process that you apply for at: https://www.agco.ca/# It will be your responsibility to provide a Smart Serve certified server. There will be no bar service after 12:00AM. We are happy to assist with preferred vendors for full bar service.

When are we allowed to be on site?

You are allowed to arrive at the start time of your rental period. 10am for half day daytime rental, 3pm for half day evening rental, and 10am for full day rental. If you are in need of an earlier start, our hours are billed at $250 an hour and we will do our best to accommodate your early start request. All personal items, garbage and recycling must be removed by the end of your rental period (5pm for half day daytime rate and 12am for half day evening rate and full day rate).

Do you have a getting ready suite?

We do not have an on-site Bridal Suite on-site, however we suggest getting ready at one of our close by local hotels or airbnbs. We are happy to recommend great hotels in the area.

Who are we working with on the day of our event?

If you are interested in hiring a wedding planner/coordinator to help you with all of your wedding plans, and set up, please review our Preferred Vendor list for our personal recommendations.